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The Conversation For Managers
Helping you build a communication framework to Connect, Communicate & Understand
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What is The Conversation?
The Conversation is a management development programme that is designed to help managers to confidently address issues around performance or conduct. What is unique is that it helps managers to plan "what" to say and when. We give practical, no nonsense tips and advice through the popular e-learning programme alongside 1:1 or group coaching that enables people managers to develop their own communication style and a communication framework that works at every stage of the employee lifecycle.
Why The Conversation?
My career in HR included working in-house as an HR Manager and also as an HR Consultant. Throughout that time, I have led many performance related investigations and I realised that often, the problem we were trying to resolve would not have been a problem if an earlier honest conversation had taken place. This rarely happended through, most managers avoided addressing the problem because they either didn't know what to say or they didn't have the confidence to say it.
This programme addresses that need, it gives managers the confidence to address issues when they arise and helps them build a communication framework that works at every stage of the employee lifecycle. Plus, they learn to recognise when to talk to HR.
Course Benefits
01.
Work Related Strength Discovery
Learn about your own work related strengths and how you can use those strengths to develop your team
02.
Communication Framework Design
Design a communication framework that works, reducing the risk of conflict
03.
Employer Brand Identification
Identify your employer brand and use it to hire better and retain for longer
A look at the modules inside our course
01.
So they said yes!
In this module we learn how to 'start the conversation' with our new hires and we look at your employer brand. We also discuss reward and recognition, with some engagement initiatives to think about that do not cost the earth.
02.
Getting on board
What does a successful onboarding (or induction) plan look like? How often should you review progress? We cover the first day, the first week and discuss what to include in the 'first 30 day' plan.
03.
Goal Setting
Experienced managers know how to set goals that stretch their direct reports. But if you are new to goal setting, where do you start? This module shows you where to begin and explains the difference between goals and objectives, plus when to use 'SMART'.
04.
Every day conversations
This is the core module that every manager needs, no matter how long you have been managing or leading people. These are the conversations that can be most effective at resolving conflict, frustration or unrest. We will dive into what good (every day) conversations really look like and why are they so important!
05.
When things change
This module, includes a tiny bit of psychology. This is necessary because when things change, managers will often see a drop in performance, attendance or sometimes unusual behaviour. We will discuss my 'what you see is not the real problem' theory and in this module we learn how to ask great questions and then, well..... just listen.
06.
Saying Goodbye
We know that at least 50% of millenials will change jobs within 3 years and for generation Z it is a little over 2 years. So, if we know that approximately 50% of our young workforce will start looking for new opportunities after a couple of years, why don't we plan for this? This module will show you how to use career development plans to 'normalise' these conversations. We learn how to plan for (and if possible reduce the likelihood of) voluntary goodbyes' and we learn when to ask for help from HR.
Hi, I'm Edwina!
Hello, I am Edwina and my passion is to help you be the best version of yourself, whatever that means for you, because we are all unique!
I am a professional coach, dedicated to working with managers. However, my early career was in hospitality, which is where I first learned about work related strengths and about the power that a team has when they work well together. It was whilst working in hospitality that a customer planted the seed of a career in HR in my mind, with a simple comment that they had noticed I had a flair for developing others. That single comment set me off down a path I have never regretted.
Working as a HR Consultant to small businesses across a wide range of industries, I learned that many of the issues that managers wanted to resolve, could have been prevented through earlier and better conversations. It's just that many managers (particularly new managers) didn't know how to do this, or what to say. That was it! The Conversation was born.
